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Written by Administrator   
Thursday, 29 January 2009
Crisis Loan, JCP and benefits telephone numbers
  0800 0845
Jobcentre Plus (Contact Centres)
Contact Centres    
First Contact 0556688  
First Contact (Welsh) 0121888  
First Contact Textphone 0234888*1  
National Fraud Benefit Hotline 854440  
National Benefit Fraud Hotline Textphone 3280512*  
NINO Allocation   6000643
NINO Allocation Textphone   6000644*
Employer Direct   6012001
Employer Direct (Welsh)   6014441
Employer Direct Textphone   6012002*
Employer Direct Textphone (Welsh)   6014442*
Jobseeker Direct   6060234
Jobseeker Direct (Welsh)   6067890
Jobseeker Direct Textphone   6055255*
Jobseeker Direct Textphone (Welsh)   6044022*
Jobseeker Direct Campaign Service Line   8500456
DWP Recruitment Line    6084263
E claims Helpline Middlesbrough   6004274
E Claims Helpline  Hull   6018040
Telephone Account Manager Service Line   8500242
Local Employer Service Line   6008192
Tax Evasion Hotline 788887  
Jobcentre Plus (Benefit Delivery Centres)
Aberdeen                                     Primary Benefits   6088749
  •  
                                       Textphone
  6088768 *
Balham                                         Social Fund   6088661
                                                      Crisis Loans  0327952  
                                                      Textphone   6088662*
Barnsley                                       Primary Benefits    6088560
                                                      Textphone   6088547*
Basildon                                       Primary Benefits    6088575
          •  
              Textphone
  6088565*

          • Social Fund 
  6088684
        •  
            Crisis Loans 
0328356  

          • Textphone
0327958*  
Bathgate                                       Primary Benefits   6088360
                                                      Textphone   6088636*
Belfast                                          Primary Benefits   6088770
                                                      Textphone   3771110*
Belle Vale                                     Social Fund    6088541
                                                      Crisis Loans 0328350  
                                                      Textphone 0328342*  
Birkenhead                                  Primary Benefits   6088529
                                                      Textphone   6088542*
Bolton                                           Primary Benefits   6088531
                                                      Textphone   6088516*
Bradford                                      Primary Benefits   6088556
                                                      Textphone   6088589*
                                                      Social Fund   6088567
                                                      Crisis Loans 0328347  
                                                      Textphone 0328353*  
Bristol East                                  Primary Benefits   6088597
                                                      Textphone   6088570*
                                                      Social fund   6088616
                                                      Crisis Loans 0328349  
                                                      Textphone 0328363*  
Burnley                                        Primary Benefits   6088502
                                                      Textphone   6088513*
Bury St Edmunds                       Primary Benefits   6088618
                                                      Textphone   6088572*
                                                   Maternity Allowance   6088595
Caerphilly                                    Primary Benefits   6088562
                                                      Textphone   6088551*
Cannock                                       Primary Benefits   6088676
                                                      Textphone   6088670*
Canterbury                                  Primary Benefits   6088501
                                                      Textphone   6000776*
Carlisle                                         Primary Benefits   6088545
                                                      Textphone   6088587*
Chester                                         Primary Benefits   6088534
                                                      Textphone   6088540*
Chesterfield                                 Primary Benefits   6088521
                                                      Textphone   6088519*
                                                      Social Fund   6088538
                                                      Crisis Loans 0328352  
                                                      Textphone 0328343*  
Chippenham                                Primary Benefits   6088621
                                                      Textphone   6088615*
Chorlton                                       Primary Benefits   6088504
                                                      Textphone   6088515*
                                                      Social Fund   6088510
                                                      Textphone   6088515*
                                                      Crisis Loans  0328341  
                                                      Textphone 0328346*  
Clyde and Fife                             Primary Benefits    6088582
                                                      Textphone   6088753*
Clydebank                                   Primary Benefits   6001506
                                                      Textphone   6088640*
Coatbridge                                   Primary Benefits   6088645
                                                      Textphone   6088631*
Cosham                                         Primary Benefits   6088573
                                                      Textphone   6088576*
Derby                                            Primary Benefits   6088506
                                                      Textphone   6088517*
Doncaster                                     Primary Benefits   6088508
                                                      Textphone   6088539*
Dover                                       Bereavement Benefit   6088601
                                                      Textphone   6088634*
Exeter                                           Primary Benefits   6088564
                                                      Textphone   6088592*
                                                      Social Fund   6088616
                                                       Textphone   6088570*
Glasgow                                        Primary Benefits   6002773
                                                       Textphone   6036347*
Gloucester                                    Primary Benefits   6088624
                                                       Textphone   6088584*
Greenock                                      Primary Benefits   6088598
                                                       Textphone   6088628*
Hackney                                        Primary Benefits   6006334
                                                       Textphone   6088646*
Halifax                                           Primary Benefits   6088548
                                                       Textphone   6088557*
Handsworth                                  Primary Benefits   6088648
                                                       Textphone   6088735*
Hanley                                           Primary Benefits   6088673
                                                       Textphone   6088678*
Hastings                                        Primary Benefits   6088757
                                                       Textphone   6088759*
Hull                                                Primary Benefits   6088546
                                                       Textphone   6088559*
Huyton                                          Primary Benefits    6088535
                                                       Textphone   6088520*
Hyde                                              Primary Benefits   6088526
                                                       Textphone   6088536*
Ilford                                             Primary Benefits   6002612
                                                       Textphone   6088652*
                                                       Social Fund   6088773
                                                       Crisis Loan 0328345  
Inverness                                       Social Fund    6088629
                                                       Crisis Loans  3283036  
                                                       Textphone 0327957*  
Kilmarnock                                   Primary Benefits   6088632
                                                       Textphone   6088581*
Leeds                                             Primary Benefits   6088590
                                                       Textphone   6088549*
Leicester                                        Primary Benefits   6088525
                                                       Textphone   6088537*
Lincoln                                          Primary Benefits   6088532
                                                       Textphone   6088507*
Lisahally                                        Primary Benefits   6035759
Llanelli                                          Primary Benefits   6088554
                                                       Textphone   6088563*
                                                       Social Fund    6088754
                                                       Crisis Loans 5875986  
                                                       Textphone 0327959*  
Llanelli – (Welsh)                         Primary Benefits   6003018
                                                       Social Fund   6088756
                                                       Crisis loans 0328355  
                                                   Maternity Allowance   6088674
                                                   Bereavement Benefit   6088772
Luton                                             Primary Benefits   6088627
                                                       Textphone   6088619*
Makerfield                                    Primary Benefits   3776001
                                                       Textphone   3776263*
Mansfield                                      Primary Benefits   6088518
                                                       Textphone   6088527*
Merthyr Tydfil                             Primary Benefits   6088552
                                                       Textphone   60885688*
Milton Keynes                              Social Fund   6088580
                                                       Crisis Loans 7319091  
                                                       Textphone 0328365*  
Newcastle                                      Primary Benefits   6088569
                                                       Textphone   6088553*
                                                       Social Fund      6088708
                                                       Crisis Loans 0328360  
                                                       Textphone 0328370*  
Newport                                        Primary Benefits   6088569
                                                       Textphone   6088553*
                                                       Social Fund   6088654
                                                       Crisis Loan 0328366  
                                                       Textphone 0328368*  
Norwich                                         Primary Benefits   6088571
                                                       Textphone   6088579*
                                                       Social Fund   6088638
                                                       Crisis Loans 0328369  
                                                       Textphone 0327951*  
Nottingham                                   Primary Benefits   6088528
                                                       Textphone   6088509*
                                                       Social Fund   6088543
                                                       Crisis Loans 0328344  
  •  
                                                             Textphone
 0328351*  
Oldham                                         Primary Benefit   6088523
                                                       Textphone   6088530*
Perry Barr                                    Social Fund   6088649
                                                       Textphone   6088667*
                                                       Crisis Loans  1699891  
                                                       Textphone 0327956*  
Peterborough                                Primary Benefits   6088603
                                                       Textphone   6088617*
Plymouth                                       Primary Benefits   6036095
                                                       Textphone   6036089*
Preston                                          Primary Benefits   6088524
                                                       Textphone   6088505*
Ramsgate                                      Primary Benefits   6088626
                                                       Textphone   6088607*
Ravenhurst                                   Primary Benefits   6088657
                                                       Textphone   6088669*
Sheffield                                        Primary Benefits   6001267
                                                       Textphone   6088663*
                                                       Social Fund   6088671
                                                       Crisis Loans 0327950  
                                                       Textphone 0327955*  
Springburn                                   Social Fund   6088763
                                                       Crisis Loans 5876716  
                                                       Textphone 0328367*  
St Austell                                       Primary Benefits   6088578
                                                       Textphone   6088596*
St Helens                                       Primary Benefits   6088503
                                                       Textphone   6088514*
Stockton                                        Primary Benefits   6001651
                                                       Textphone   6088643*
                                                       Social Fund   6088641
                                                       Crisis Loans 0328360  
                                                       Textphone 0328370*  
Stratford                                       Primary Benefits   6000087
                                                       Textphone   6088659*
                                                       Social Fund   6088654
                                                       Crisis Loans  0328366  
                                                       Textphone 0328368*  
Sunderland                                   Primary Benefits   6088637
                                                       Textphone   6088656*
                                                       Social Fund   6088641
                                                       Crisis Loans 0328360  
                                                       Textphone 0328370*  
Totton                                            Primary Benefits   6088620
                                                       Textphone   6088604*
Watford                                         Primary Benefits   6088583
                                                       Textphone   6088625*
                                                       Social Fund   6088638
                                                       Crisis Loans 0328369  
                                                       Textphone 0327951*  
Walsall                                          Primary Benefits   6020206
                                                       Textphone   6020205*
Wolverhampton                           Primary Benefits   6003115
                                                       Textphone   6003118*
Worcester                                     Primary Benefits   6088665
                                                       Textphone   6088672*
Worthing                                      Primary Benefits   6088715
                                                       Textphone   6088761*
Wrexham                                      Primary Benefits   6003016
                                                       Textphone   6003021*
                                                   Maternity Allowance   6088610
                                                 Bereavement Benefits   6088605
York                                              Primary Benefits   6088550
                                                       Textphone   6088561*
Jobcentre Plus (Other Numbers)
Ayr                                                  IIDB   6088967
CastlefordIndustrial Injuries Disablement Benefit (IIDB)   7585433
Hartlepool                                      IIDB   6001587
Barrow in Furness                        IIDB   6031358
                                                        Textphone   6088587*
Broadstairs                                    IIDB   6088913
                                                       Textphone   6000776*
Merthyr Tydfil                              IIDB   6088774
Sunderland                                     IIDB   6088779
                                                        Textphone    6001770*
Arbroath                                  Bereavement Benefit   6088602
                                                        Textphone    6036761*
Yeovil                                        Maternity Allowance   6088780
                                                        Textphone   6088971*
Disability and Carers Service
Main Disability Living Allowance   7123456
Main DLA number, textphone   7224433*
District Office line   6020194
Motability line   6020197
3rd part textphone   3001403*
3rd party line   9000121
Main Benefit Enquiry line 882200  
Benefit Enquiry Line, forms completion 441144  
Textphone 243355*  
The Pension Service
The Pension Service   6060265
The Pension Service, textphone   6060285*
The Pension Service, Welsh language   6060275
The Pension Service, Welsh textphone   6060295*
State Pension claims line   3001084
State Pension claims line, textphone   3002086*
State Pension claims line, Welsh language   3002084
State Pension claims line, Welsh textphone   3002085*
Pensions Direct   3013011
Pensions Direct, textphone   3013012*
Pensions Credit application line 991234  
Pensions Credit application line, textphone 1690133*  
Winter fuel payment   9151515
Winter fuel payment, textphone   6015613*
State pension e-service   6000455
State pension e-service, Welsh language   6060275
Pensions tracing   6002537
Pensions tracing, textphone   3000169*
Pensions forecasting   3000168
Pensions forecasting, textphone   3000169*
Pensions guide order line   6065065
Pensions guide order line, textphone   6064064*
Pensions information order line   7313233
Pensions information order line, textphone   6040210*
Pension contribution helpline   6006669
Pension contribution helpline, textphone   6064064*
Financial Assistance Scheme   6019941
Financial Assistance Scheme, textphone   6019942*
The Child Support Agency2
National Helpline Eastern Area (new scheme)   6090092
National Helpline North West Area (new scheme)   6090082
National Helpline Midlands Area (new scheme)   6090062
National Helpline Northern Area (new scheme)   6090042
National Helpline South East Area (new scheme)   6090052
National Helpline South West Area (new scheme)   6090072
Northern Ireland CSA Client Helpline (new scheme)   6080022
National Helpline Old Scheme contact centre   7133133
National Helpline Eastern Area (old scheme)3   7132000
National Helpline North West Area (old scheme)   7138000
National Helpline Midlands Area (old scheme)   7131000
National Helpline Northern Area (old scheme)   7136000
National Helpline South East Area (old scheme)   7134000
National Helpline South West Area (old scheme)   7137000
Northern Ireland CSA Client Helpline (old scheme)   7139896
The Debt Service4
Debt Centre Bradford 3893048 6008653
Debt Centre Bradford – Recovery From Estates   8500051
Debt Centre Bradford – Recovery From Estates   6000885
Debt Centre Corby 0853587 8500293
Debt Centre Dearne Valley 3893047 6008656
Debt Centre Trafford - Recovery 3893042 6008654
Debt Centre Trafford – Recovery   6024201
Debt Centre Trafford – Recovery 5878904 600334
Debt Centre Trafford – Civil litigation   600335
Debt Centre Nuneaton - Recovery 0855402 6023881
Debt Centre Nuneaton – Housing Benefit   8500296
Debt Centre Glasgow - Recovery 5878903 8500294
Debt Centre Glasgow - Recovery   6001043
Debt Centre Glasgow – Recovery From Estates   6000918
Debt Centre Glasgow – Civil litigation   6000685
Debt Centre Stornoway 0289924 6018842
Debt Centre Wales 3280292 8500297
Debt Centre Wales – Housing Benefit   6002717
Debt Centre Makerfield 0323346 6000742

1 Throughout this table * denotes a textphone

2 The Child Support Agency also has 11,500 direct lines prefixed with 0845. This resulted from a direct dial initiative some years ago and is still available to clients. However, the Agency publishes the numbers shown in the table and the overwhelming majority of calls are through these numbers.

3 Calls to all old scheme Area Helplines are routed direct to Old Scheme Contact Centre

4 In addition, although not formally an agency, the Department’s Debt Management service uses nineteen 0845 and ten 0800 numbers.
Last Updated ( Thursday, 29 January 2009 )
 
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